Values make us who we are! With that said, it is important that we reflect those values in the things that we create, and support. Here are some of the values that we feel makes IssueBreeze an outstanding help desk and ticketing system and a pleasure to support.
Excellence – Our commitment to excellence can be seen in our constant improvement activities. Our software designers and engineers proactively improve IssueBreeze with free updates and enhancements on a quarterly basis. We value our customer’s feedback and we look forward to your suggestions.
Integrity – The integrity of your data is of utmost importance to us. IssueBreeze’s Access Control List and User Security roles ensure that the proper permissions and access rights are available and can be granted to each system user as needed. We back your data up in two data centers located in different geographic States: Georgia and North Carolina. We always strive to keep our commitments and promises to our customers.
Teamwork – IssueBreeze supports a strong collaborative work environment so that all parts of your organization can communicate in a manner that does not duplicate their efforts or resources. We firmly believe that when everyone is on the same page and working as a team, great things will happen.
Respect – Our goal is to treat every customer with dignity, fairness and impartiality. We encourage you to call us as often as necessary because we enjoy working with and supporting our customers. There are a number of different ways for you to contact us: by phone, fax, email, or live link chat. We believe that by mutual respect, open conversations and professionalism we can grow and overcome any obstacles together.
So please consider us for your customer service and help desk needs. We will be happy to give you a free demo of IssueBreeze and its awesome features. You may also try IssueBreeze for 90 day free of obligation! We are convinced that IssueBreeze will meet and exceed your customer satisfaction expectations.