Category Archives: Announcements

New IssueBreeze Training Documentation

We are pleased to inform you about some new training documentation for new system users of IssueBreeze. Our online help text manual now has a .PDF link for:
1. IssueBreeze Setup Guide for system administrators and a
2. IssueBreeze CSR training guide for your support staff

Here is the location of these new training documents. (http://help.issuebreeze.com/) Then, click on the downloads link.

We are making every effort to make it easier for our customers to understand the various features available in IssueBreeze. You may also contact us directly with any setup or training questions. See web site for contact information.

IssueBreeze – Supports All Latin Based Characters

We are pleased to announce that IssueBreeze now supports all Latin based language characters. We want to expand the usability of this Enterprise quality help desk software to include more language groups.  Visit our web site at: http://www.issuebreeze.com.

IssueBreeze – Why Invest in Customer Service software?

Could purchasing some good customer service software increase your customer satisfaction ratings? Many company see a direct link between their customer service ratings and an efficient customer service or help desk solution. Please read our new whitepaper on: “Why Invest in Customer Service Software.”

It will explain several reasons why this is a good investment, and what to look for in selecting your help desk software solution.  This whitepaper will be posted in July, as a free .PDF link, on the front page of IssueBreeze.

Purchase Orders Now Accepted

For companies that prefer to use purchase orders, as a form of payment instead of credit cards, we are pleased  to announce that we can now accept them.  Simply contact our support team by email at: support@issuebreeze.com or call us at: 770-227-0036 to get your purchase order payment account setup.

However, if you would like to be billed monthly, biannually or annually by credit card, you may still sign up for those billing options on our web site at: http://www.issuebreeze.com/pricing.php.  Aexxis LLC would like to thank you, in advance, for your business and interest in IssueBreeze.

Try IssueBreeze Free for 90 Days!

IssueBreeze is happy to announce a new trial incentive that has been added to our web site. We are now offering a free 90 day trial of IssueBreeze with no obligations. We are very confident that  IssueBreeze and our support model will work for your company. Please  click on the link below to sign up our 90 day  free trial offer.

http://www.issuebreeze.com/pricing.php

New Web Site Announcement!

New Web site Announcement!

Aexxis LLC is pleased to announce the launch of a new web site called IssueBreeze. IssueBreeze was created to greatly improve the handling of all kinds of customer service related issues for mid-side to large business enterprises. IssueBreeze is scheduled to launch on October 1, 2010.

Proper support for customer or vendor issues, tasks, and work flow management are of great importance for any business organization so as to keep their customers satisfied. Our goal with IssueBreeze is to assist you so that no important issues are ever overlooked or go unattended.

This new web site provides a complete overview of the rich features and functions available within IssueBreeze. Also, pricing, demo requests, frequently asked questions, company contact and product support information can all be easily found there.

We look forward to your visiting our web site and encourage you to contact us if you have any questions about this software. Please click on the link provided below to consider how IssueBreeze may help your company. Let’s work together to SOAR above your customer service issues.

About IssueBreeze
Aexxis LLC creates tools that you need to manage your business effectively. Founded in 2002, Aexxis LLC is a privately held company with its head office located in Atlanta, Georgia. Aexxis is a SaaS (software-as-a-service) company providing enterprise quality web-based applications for organizations of all sizes.

This press release may contain forward-looking statements.  Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to Aexxis products are intended to identify such forward-looking statements. Aexxis undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

For more information please visit our website www.issuebreeze.com or contact us at support@issuebreeze.com.

Aexxis LLC 157 Harris Street, Griffin, Georgia 30223. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies.