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	<title>IssueBreeze Central</title>
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	<description>Providing Great Customer Service</description>
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		<title>Viewing Tickets By Resolvers</title>
		<link>http://issuebreeze.wordpress.com/2013/06/18/viewing-tickets-by-resolvers/</link>
		<comments>http://issuebreeze.wordpress.com/2013/06/18/viewing-tickets-by-resolvers/#comments</comments>
		<pubDate>Tue, 18 Jun 2013 20:27:32 +0000</pubDate>
		<dc:creator>IssueBreeze</dc:creator>
				<category><![CDATA[Features and Tips]]></category>
		<category><![CDATA[IssueBreeze]]></category>
		<category><![CDATA[Workflow management]]></category>

		<guid isPermaLink="false">http://issuebreeze.wordpress.com/?p=245</guid>
		<description><![CDATA[To see a complete list of tickets for any resolver,  you can go to the:  Service Request drop down menu and click on Open tickets by Resolvers.  In the Queue drop down list &#8211; you will see a list of &#8230; <a href="http://issuebreeze.wordpress.com/2013/06/18/viewing-tickets-by-resolvers/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=issuebreeze.wordpress.com&#038;blog=15257526&#038;post=245&#038;subd=issuebreeze&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<title>Keep your Business growing  with Great Customer Service</title>
		<link>http://issuebreeze.wordpress.com/2013/05/21/keep-your-business-growing-with-great-customer-service/</link>
		<comments>http://issuebreeze.wordpress.com/2013/05/21/keep-your-business-growing-with-great-customer-service/#comments</comments>
		<pubDate>Tue, 21 May 2013 19:30:48 +0000</pubDate>
		<dc:creator>IssueBreeze</dc:creator>
				<category><![CDATA[Provide Great Support]]></category>

		<guid isPermaLink="false">http://issuebreeze.wordpress.com/?p=240</guid>
		<description><![CDATA[Is poor customer service causing you new business? According to a recent article in TechRadar, poor customer service can cost your business more than you may have ever imagined. The article explained that 81 % of customers who felt that they &#8230; <a href="http://issuebreeze.wordpress.com/2013/05/21/keep-your-business-growing-with-great-customer-service/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=issuebreeze.wordpress.com&#038;blog=15257526&#038;post=240&#038;subd=issuebreeze&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<title>Viewing Tickets by Status</title>
		<link>http://issuebreeze.wordpress.com/2013/04/04/viewing-tickets-by-status/</link>
		<comments>http://issuebreeze.wordpress.com/2013/04/04/viewing-tickets-by-status/#comments</comments>
		<pubDate>Thu, 04 Apr 2013 13:30:02 +0000</pubDate>
		<dc:creator>IssueBreeze</dc:creator>
				<category><![CDATA[Features and Tips]]></category>

		<guid isPermaLink="false">http://issuebreeze.wordpress.com/?p=236</guid>
		<description><![CDATA[IssueBreeze gives you a number of valuable reports on the progress of your customer issues. One of these reports is called: Tickets by Status. It shows all of your tickets according to their current status. This is a good way to get &#8230; <a href="http://issuebreeze.wordpress.com/2013/04/04/viewing-tickets-by-status/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=issuebreeze.wordpress.com&#038;blog=15257526&#038;post=236&#038;subd=issuebreeze&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<title>Random or Organized?</title>
		<link>http://issuebreeze.wordpress.com/2013/03/04/random-or-organized/</link>
		<comments>http://issuebreeze.wordpress.com/2013/03/04/random-or-organized/#comments</comments>
		<pubDate>Mon, 04 Mar 2013 15:15:11 +0000</pubDate>
		<dc:creator>IssueBreeze</dc:creator>
				<category><![CDATA[Features and Tips]]></category>

		<guid isPermaLink="false">http://issuebreeze.wordpress.com/?p=231</guid>
		<description><![CDATA[Do you work your customer issues in a random order? Or do you have an organized process for handling them? One of the core competencies of IssueBreeze is its structured workflow. When you log into IssueBreeze, you will see all &#8230; <a href="http://issuebreeze.wordpress.com/2013/03/04/random-or-organized/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=issuebreeze.wordpress.com&#038;blog=15257526&#038;post=231&#038;subd=issuebreeze&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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		<title>IssueBreeze &#8211; Predefined Comments a Time-saver!</title>
		<link>http://issuebreeze.wordpress.com/2013/02/04/issuebreeze-predefined-comments-a-time-saver/</link>
		<comments>http://issuebreeze.wordpress.com/2013/02/04/issuebreeze-predefined-comments-a-time-saver/#comments</comments>
		<pubDate>Mon, 04 Feb 2013 14:30:40 +0000</pubDate>
		<dc:creator>IssueBreeze</dc:creator>
				<category><![CDATA[Features and Tips]]></category>

		<guid isPermaLink="false">http://issuebreeze.wordpress.com/?p=193</guid>
		<description><![CDATA[It has well been said that time is MONEY! So the simple fact is that the longer it takes your CSR&#8217;s  to handle a common customer issue, the more it costs your business. The less time it takes to effectively &#8230; <a href="http://issuebreeze.wordpress.com/2013/02/04/issuebreeze-predefined-comments-a-time-saver/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=issuebreeze.wordpress.com&#038;blog=15257526&#038;post=193&#038;subd=issuebreeze&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>4</slash:comments>
	
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		<title>Put on Hold? &#8211; Why you should Escalate your Customer Issues</title>
		<link>http://issuebreeze.wordpress.com/2013/01/11/issuebreeze-escalate-customer-issues/</link>
		<comments>http://issuebreeze.wordpress.com/2013/01/11/issuebreeze-escalate-customer-issues/#comments</comments>
		<pubDate>Fri, 11 Jan 2013 14:45:38 +0000</pubDate>
		<dc:creator>IssueBreeze</dc:creator>
				<category><![CDATA[Features and Tips]]></category>

		<guid isPermaLink="false">http://issuebreeze.wordpress.com/?p=202</guid>
		<description><![CDATA[Have you ever had a phone call were you were put on hold for such a long time that you thought that the person on the other phone had forgotten about you. Well, what did you do? Did you keep &#8230; <a href="http://issuebreeze.wordpress.com/2013/01/11/issuebreeze-escalate-customer-issues/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=issuebreeze.wordpress.com&#038;blog=15257526&#038;post=202&#038;subd=issuebreeze&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>3</slash:comments>
	
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		<title>IssueBreeze &#8211; Asset Tracking</title>
		<link>http://issuebreeze.wordpress.com/2012/12/10/issuebreeze-asset-tracking/</link>
		<comments>http://issuebreeze.wordpress.com/2012/12/10/issuebreeze-asset-tracking/#comments</comments>
		<pubDate>Mon, 10 Dec 2012 15:00:13 +0000</pubDate>
		<dc:creator>IssueBreeze</dc:creator>
				<category><![CDATA[Features and Tips]]></category>

		<guid isPermaLink="false">http://issuebreeze.wordpress.com/?p=214</guid>
		<description><![CDATA[Has your company ever lost some valuable equipment (laptop, projectors, smart phones) because it was not properly checked out or returned? Having a tool for asset tracking is very valuable to companies that have loaner equipment that are assigned or &#8230; <a href="http://issuebreeze.wordpress.com/2012/12/10/issuebreeze-asset-tracking/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=issuebreeze.wordpress.com&#038;blog=15257526&#038;post=214&#038;subd=issuebreeze&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://issuebreeze.wordpress.com/2012/12/10/issuebreeze-asset-tracking/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
	
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		<title>IssueBreeze &#8211; Database Event Log</title>
		<link>http://issuebreeze.wordpress.com/2012/11/09/issuebreeze-database-event-log/</link>
		<comments>http://issuebreeze.wordpress.com/2012/11/09/issuebreeze-database-event-log/#comments</comments>
		<pubDate>Fri, 09 Nov 2012 15:08:25 +0000</pubDate>
		<dc:creator>IssueBreeze</dc:creator>
				<category><![CDATA[Features and Tips]]></category>

		<guid isPermaLink="false">http://issuebreeze.wordpress.com/?p=219</guid>
		<description><![CDATA[IssueBreeze gives you a power tool for reviewing what is happening &#8216;under the hood&#8221; of your help desk system. It can be used for basic troubleshooting or just to check that everything is running smoothly. It is located on the &#8230; <a href="http://issuebreeze.wordpress.com/2012/11/09/issuebreeze-database-event-log/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=issuebreeze.wordpress.com&#038;blog=15257526&#038;post=219&#038;subd=issuebreeze&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>4</slash:comments>
	
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		<title>IssueBreeze Training Videos</title>
		<link>http://issuebreeze.wordpress.com/2012/10/20/issuebreeze-training-videos/</link>
		<comments>http://issuebreeze.wordpress.com/2012/10/20/issuebreeze-training-videos/#comments</comments>
		<pubDate>Sat, 20 Oct 2012 14:30:08 +0000</pubDate>
		<dc:creator>IssueBreeze</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://issuebreeze.wordpress.com/?p=210</guid>
		<description><![CDATA[Are you new to IssueBreeze and need assistance with setting it up? On our online help site, we have created a series of short setup videos for IssueBreeze. These videos will jump start your setup by showing you what to &#8230; <a href="http://issuebreeze.wordpress.com/2012/10/20/issuebreeze-training-videos/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=issuebreeze.wordpress.com&#038;blog=15257526&#038;post=210&#038;subd=issuebreeze&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>2</slash:comments>
	
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		<title>Different Ways to Assign Tickets in IssueBreeze</title>
		<link>http://issuebreeze.wordpress.com/2012/09/21/different-ways-to-assign-tickets-in-issuebreeze/</link>
		<comments>http://issuebreeze.wordpress.com/2012/09/21/different-ways-to-assign-tickets-in-issuebreeze/#comments</comments>
		<pubDate>Fri, 21 Sep 2012 15:58:51 +0000</pubDate>
		<dc:creator>IssueBreeze</dc:creator>
				<category><![CDATA[Features and Tips]]></category>

		<guid isPermaLink="false">http://issuebreeze.wordpress.com/?p=183</guid>
		<description><![CDATA[IssueBreeze allows you to assign tickets in different ways depending on the size and structure of your business organization. Tickets can be self-assigned by your support staff or they can be assigned by a manager for them. Here is a &#8230; <a href="http://issuebreeze.wordpress.com/2012/09/21/different-ways-to-assign-tickets-in-issuebreeze/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=issuebreeze.wordpress.com&#038;blog=15257526&#038;post=183&#038;subd=issuebreeze&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://issuebreeze.wordpress.com/2012/09/21/different-ways-to-assign-tickets-in-issuebreeze/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
	
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